Inpatients & Visitors

Notification of hospitalization fees

• For all inpatients, we close monthly accounts at the end of each month and send invoices around the middle of the following month. We request that patients settle their payments with the cashier on the first floor within one week of receiving an invoice.
• Please settle all payments before leaving the hospital at the time of your discharge. We regret that we are unable to accept payment in installments.
• Meals are charged per meal. If you are eligible for a reduction in the cost of meals, please request a certificate from your health insurer and submit it at the Hospital Admissions and Discharge counter.
• ATMs (The Chiba Bank ATM) in the hospital may be used during the following hours:

  The Chiba Bank ATM

  Weekdays and Saturdays: 8:00am to 9:00pm.
  Sundays and national holidays: 9:00am to 5:00pm.

• For your convenience, we accept debit cards and the following credit cards:
  VISA, MasterCard, JCB, AMERICAN EXPRESS, Diners Club, DC, NICOS, UFJ, and UnionPay.

Upfront deposit

We ask patients to make an upfront deposit of 100,000 yen at the time of admission. The deposit is returned when you leave the hospital. Please make sure to bring your Certificate of Deposit when you pay your hospitalization fees before leaving the hospital. When someone other than the patient receives the deposit, the person receiving the deposit will be required to show their passport and another accepted form of identification.
Please understand if we ask for proof of identity when any payment is made by a person other than the patient.

Hospital discharge procedure

• After you attain permission to be discharged from your doctor, the patient, doctor and nurse will discuss and determine the date of discharge.

• If you would like a basic estimate of your fees, please ask a staff member at the patient ward. Please understand that this is only an estimate and the exact amount may vary.

• On the day of discharge, please remain in your room until the invoice is ready.

• Please settle all payments and fees at the Hospital Admissions Counter on the 1st floor.

• The discharge procedure is completed.

• * We will provide an appointment reservation sheet when you settle your payment.
• * Please check with your nurse to confirm the dates of your next visit(s), medication to be given upon discharge, and for all other instructions.
• * Please understand that the final invoice may exceed the amount of your initial estimate.
• * The time of discharge from the hospital is, in principle, 10:00am. Please understand that the time may be earlier or later depending on the number of people waiting to be discharged.
• * Please make sure to take all of your personal belongings with you when you leave the hospital.